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White Rock Bank Privacy Policy
Your Privacy
At White Rock Bank, trust has always been the foundation of our relationship with customers. Because you trust us
with your financial and other personal information, we are committed to respect your privacy and safeguard that
information. In order to preserve that trust, White Rock Bank pledges to protect your privacy by adhering to the practices
outlined in this policy.
Information We Collect
In general, we collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications to us for our products and services and on other forms that you
may provide us;
- Information that we receive from processing your accounts with us and the transactions in those accounts, such as
deposit accounts and loans, as well as information that we receive from providing services to you, such as funds
transfer services; and
- Information we receive from a consumer reporting agency [commonly known as a credit bureau].
Regarding our website, visitors to our bank website remain anonymous. We do not collect identifying information about
visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:
- Date and time our site was accessed
- IP address (a numeric address given to servers connected to the Internet)
- Web browser used
- City, state, and country
The bank uses this information to create summary statistics and to determine the level of interest in information
available on our site.
Visitors may elect to provide us with personal information via E-mail, and online registration forms. This information
is used internally, as appropriate, to handle the sender’s request and may be used to furnish the sender information of
interest.
We Limit and Control the Sharing of Customer Information
We do not share personal information about our customers that we obtain from a consumer reporting agency, nor do
we sell personal information about our customers. We do not disclose any nonpublic personal information about our
customers or former customers to anyone, except as permitted, or required by law. Examples of circumstances permitted or
required by law are:
- Processing transactions at the consumers request;
- Disclosing information with the consumers consent;
- Disclosures necessary to protect the confidentiality or security of the bank or to prevent fraud or unauthorized
transactions;
- Disclosures made to persons acting in a fiduciary or representative capacity on behalf of the consumer;
- Disclosures to the bank’s accountants, attorneys, or auditors;
- Disclosures to agencies under the Federal Right to Financial Privacy Act, disclosures to bank examiners and
disclosures permitted or required under the Bank Secrecy Act;
- Disclosures to consumer reporting agencies;
- Disclosures in connection with a proposed or actual sale, merger, transfer or exchange of all or a portion of a
business or operating unit of the bank;
- And other disclosures to comply with federal, state or local laws.
Information Security
We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your
nonpublic personal information.
Employee’s Access To Customer Information
Our employees are trained to respect customer privacy. It is the bank’s policy that information it has about its
customers is highly confidential and should only be available to employees who have a need for the information to properly
service a customer’s account, act upon a customer’s request or to fulfill that person’s job responsibility.
Accuracy of Customer Information
White Rock Bank has established internal control procedures to ensure that the information it has about its
customers is accurate. If you believe the account or personal information we maintain is incorrect, please contact us and
we will work diligently to correct the information.
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